Privacy Policy — Your Roomie
Last updated: July 29, 2026
Your Roomie ("we," "us," or "our") operates the Your Roomie mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
By using Your Roomie, you agree to the collection and use of information in accordance with this policy.
1. INFORMATION WE COLLECT
Information you provide directly:
- Account information: name, email address, age, gender
- Profile information: bio, photos, location, budget, lifestyle preferences
- Identity verification: government-issued ID (used only for verification, see Section 5)
- Listings: rental details and photos you choose to post
- Messages: content of messages you send to other users
- Payment information: processed securely by Stripe (we do not store your card details)
Information collected automatically:
- Device information (device type, operating system)
- Usage data (features used, time spent in app)
- Approximate location (if you enable location features)
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Create and manage your account
- Match you with potential roommates and rentals
- Enable communication between matched users
- Verify user identities to keep the community safe
- Process payments for Pro subscriptions and credits
- Send you notifications about matches and messages
- Improve and maintain the App
- Prevent fraud, abuse, and violations of our Terms
3. HOW WE SHARE YOUR INFORMATION
With other users: Your profile information (name, age, photos, bio, lifestyle tags, general location) is visible to other users as part of the matching experience.
We never share your exact address, unit number, contact details, or identity documents with other users. You control what personal details you share in chat.
With service providers: We use trusted third parties to operate the App:
- Supabase (database and authentication)
- Stripe (payment processing)
- Google (location services)
- Expo (app infrastructure and notifications)
We do NOT sell your personal information to anyone.
Legal requirements: We may disclose information if required by law, court order, or to protect the safety of our users.
4. YOUR PRIVACY CHOICES
You can:
- Edit or delete your profile information at any time
- Control location sharing in Settings
- Delete your account entirely (this removes your data from our active systems)
- Opt out of push notifications
5. IDENTITY VERIFICATION
When you verify your identity, we collect a government-issued ID solely to confirm you are a real person. Your ID is not shared with other users and is not displayed on your profile. Identity documents are securely deleted within 30 days of verification being completed.
6. DATA SECURITY
We use industry-standard measures to protect your information, including encrypted connections and secure infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. ANTI-DISCRIMINATION
Your Roomie is committed to providing a fair and inclusive platform. We do not permit filtering or discrimination based on race, ethnicity, religion, national origin, disability, or other protected grounds under the Canadian Human Rights Act and applicable provincial human rights legislation.
8. CHILDREN'S PRIVACY
Your Roomie is not intended for anyone under 18. We do not knowingly collect information from minors. If we learn we have collected data from someone under 18, we will delete it.
9. DATA RETENTION
We retain your information for as long as your account is active. When you delete your account, we remove your personal data from our active systems, except where we are required to retain certain information by law.
10. YOUR RIGHTS (CANADA)
Under Canadian privacy law (PIPEDA and applicable provincial laws), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent for the collection and use of your information
- File a complaint with the Office of the Privacy Commissioner of Canada
11. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of significant changes through the App or by email.
12. CONTACT US
If you have questions about this Privacy Policy, contact us at:
Email: privacy@yourroomie.com
Website: https://yourroomie.com
*This document is a template and does not constitute legal advice. Have it reviewed by a qualified lawyer before publishing.*
Your Roomie